Job Requirements
Job benefits
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
Skills
Job description for IT Executive at Bacha Coffee
- Respond and deal with incidents, service requests and queries from end-user that include installation, upgrading and maintenance of computer hardware and software in an effective and timely manner.
- Manage and support daily operation of IT services including installation, configuration and set-up of all new computer equipment along with providing training/briefing sessions.
- Provide all infrastructure and system support services, including service outage diagnosis, monitoring, troubleshooting and restoration of services.
- Communicate with internal & external partners and perform proper project & change management to ensure deployments meet technical, functional, performance and business requirements.
- Assist in management of third-party vendors on IT issues and purchases. Champion initiatives and work with appointed vendors to achieve project objectives.
- Manage and maintain inventory records (hardware/software/licenses) and periodic compilation of statistics and reports.
- Working with other teams to optimize and improve work processes.
- Perform, review and enhance business and IT systems & processes as part of continual improvement.
- Any other duties assigned.
- Min. 2 years of relevant working experience with IT Infrastructures
- Hands-on experience with Windows Systems for Windows Server including Active Directory, DNS, DHCP and AD Group Policy
- Familiarity with Cybersecurity (Firewalls, Antivirus) & Microsoft 365
- Proficient in Microsoft Office: Outlook, Excel, Word, PowerPoint
- Good and flexible problem-solving skills.
- Disciplined in documentation and record keeping
- Able to work independently under minimal supervision and effectively within a team
- Good interpersonal skills
- Good communication skills