Intern Stage 1 - Ecommerce CS Admin (Management Trainee)

PT. Tiaria Hati Bahagia

Rp3,000,000 - 4,000,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Senior/Vocational High School

Job Requirements

On-site

Minimum Senior/Vocational High School

19-25 years old

Male only

Skills

Customer Service

Microsoft Excel

Teamwork

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Job description for Intern Stage 1 - Ecommerce CS Admin (Management Trainee) at PT. Tiaria Hati Bahagia

Kualifikasi:

- Pendidikan minimal Diploma atau SMA/SMK yg sudah bekerja 1 tahun.

- Bisa bahasa inggris;

- Usia maksimal 25 tahun;

- Familiar dengan google sheet, gmail, dan outlook;

- Memiliki motor dan SIM;

- IPK minimal 3.00;

- Bisa berkomitmen 1 tahun untuk menyelesaikan rangkaian training

Deskripsi Pekerjaan:

- Quality check rincian pesanan customer

- Menjawab chat pertanyaan customer online sesuai SOP

- Mengelola Complaint customer

- Menganalisa masalah CS dan mengembangkan SOP

- Memastikan semua pesanan yg wajib diproses berhasil terkirim

- Memastikan bagian logistik berjalan dengan baik

- Mengelola pengadaan barang atau restock

- Menjaga kebersihan dan kerapihan area kerja.

PT. Tiaria Hati Bahagia

Luxury Goods & Jewelry

TIARIA is a rapidly growing jewelry company serving Indonesia wedding ring, engagement ring and high jewelry market.. Tiaria focus on the diamond trading and cutting, 3D jewelry design and manufacture.

Tiaria main business:

1. 3D design and 3D printing. Tiaria has cover best technology for high jewelry making and mold in Indonesia.

2. Tiaria provide excellent wedding rings and engagement rings through low cost channel of internet sales, which 30% cheaper than Indonesia shopping mall. By the high quality and low price, Tiaria won a lot of market share.

3. Tiaria design south sea pearl into beautiful jewelry and export to U.S and Europe.

4. Tiaria branch office in Tanzania(East Africa) focus on the diamond trading and rough gemstone trading.

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