HR Admin (Project)

POSITION PURPOSE

• Support Asia HR Operations and the START transition project team by maintaining accurate employee master data and responding to project-related administrative/data requests in a timely manner
• Ensure data integrity and process compliance, providing primary support for manual HR data updates across finance-related downstream systems (e.g., payroll, expense and travel systems) during the START transition

RESPONBILITIES

A. HR Data Management

• Extract, compile, and validate employee data from HR systems (e.g., SuccessFactors, P2U)
• Perform data entry, updates, and clean-up for:
• Cost center changes
• Bank account details
• Employee master data updates
• Ensure consistency of data across HR and downstream systems (e.g., payroll, finance)
• Perform data checks to identify errors or inconsistencies

B. START Project Support

• Support START project team on data and administrative requests
• Prepare standard data templates, reports, and files as required
• Consolidate employee data across Asia countries for reporting and submissions
• Follow up on missing or incomplete data with country HR Ops and relevant payroll/finance contacts
• Track and monitor request status and progress
• Escalate any issues or data gaps
• Perform other related ad-hoc duties as assigned

C. Finance Downstream Support (during START transition)

C1. Payroll (P2U) – Mass Update Support

• Prepare employee data changes related to cost center updates
• Submit updates to payroll vendor via email (based on template)
• Ensure submissions are:
• Accurate
• Complete
• Sent on time based on cut-off
• Track submission status and follow up where needed

C2. Concur (Expense System) – Manual Update Support

• Support manual data submission (Excel file) to Concur team
• Handle exception cases:
• Prepare request details
• Submit via email or ServiceNow (SNOW)
• Track all updates and exceptions for audit purposes

C3. Coupa – Follow-up & Issue Support (if required)

• Support similar activities as Concur where applicable
• Identify and flag any:
• Mapping gaps
• Missing data
• Escalate issues to HR Ops / Finance for clarification

C4. Travel System (Egencia / Local) – Request Support

• Prepare and submit cost center update requests (if applicable by country)
• Follow the existing request process (email-based)
• Track request status and follow up if needed

C5. Cross-System Responsibilities (Very Important)

• Ensure consistency of employee data across:
• SuccessFactors
• Payroll
• Concur
• Other downstream systems
• Perform basic data checks before submission
• Highlight any:
• Mismatches
• Missing fields
• Mapping issues

ESSENTIAL QUALIFICATION, SKILLS AND EXPERIENCE

Education & Experience

• Diploma or Degree in HR, Business Administration, or related field
• 0–2 years’ experience in HR administration/operations, shared services, or data processing (internships/contract roles welcome)
• Fresh graduates with strong Excel/data skills and attention to detail may be considered
• Exposure to HR systems (e.g., SuccessFactors) and supporting project/data requests is an advantage

Skills & Competencies

• Strong attention to detail and accuracy with employee data
• Intermediate Excel skills (filter/sort, data validation, basic formulas; lookup and pivot table skills are an advantage)
• Able to work with large datasets and perform basic data quality checks (completeness, accuracy, duplicates)
• Comfortable learning new systems and following SOPs/templates for data updates and submissions
• Organized and able to prioritize multiple requests, working under guidance in a structured environment
• Able to track requests, maintain logs/trackers, and meet cut-off timelines
• Clear written communication and confidence to follow up on missing/incomplete data with stakeholders
• Able to use English for email communication and data coordination across Asia stakeholders

Behavioural Requirements

• Responsible, reliable, and responsive to requests and deadlines
• Careful handling of confidential employee data
• Able to follow structured processes, templates, and instructions; escalate issues when needed
• Learning agile and proactive in clarifying requirements to avoid errors
• Able to work professionally with regional stakeholders across Asia (different countries and time zones)