Skills
Job description for Guest Service Executive (Hotel / 5 Days / AWS / Bonus) at Uni Recruit (singapore) Pte Ltd
- Salary: $2300-$2500
- 5 Days
- AWS
- Performance Bonus
- Meals and uniform provided
Job Responsibilities:
- Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel. Assist Reservation Agents and other departments with any questions or requests
- Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
- Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hotel Standards
- Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
- Ensure our customers receive a fast, efficient and friendly check in and check out
- Ensure all customers’ queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
- Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
- Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
Job Requirements:
- Relevant experience is required
- Customer-oriented
Interested candidate please APPLY with your updated resume.
We regret that only shorlisted candidate will be notified.
R1988121 / 17C8871
About the company
Uni Recruit Singapore Pte Ltd is a Singapore based employment agency with a unique approach to recruitment. Being previously In-house recruitment consultants ourselves, we understand the difficulties behind recruitment. The need to adhere to the demands of candidates’ Experience, Education and Expectations can be frustrating at times. In addition, maintaining the position filled can be just as difficult as ensuring the candidate delivers.
At Uni Recruit Singapore Pte Ltd, we do not recommend a candidate solely base on Experience, Education and Expectations to our clients. We understand our candidate’s personal traits. We want our candidates to fit in, stay and deliver positive results for our clients.
