Job description for Guest Relations Officer/Customer Services SBY at LIT Group
Minimum education from SMA/SMK or Diploma or Bachelor degree from any diciplines
Fresh Graduate Fresh graduate welcome to apply
Call center applicants are welcomed., Service oriented personality
Has worked in similar setting (beauty salon, hotel, hospitality, medical clinic, etc)
Attractive and representable as customer service
Technology savvy
Sales oriented (can sells our products)
Knowing about Closing system (Daily matching transactions from System and Actual Revenue at Store)
Main Responsibilities:
- Able do consultation session to customer (face to face)
- Handle customer complains
- Handle customer appointments
- Able to arrange Therapist schedule along with Store Leader
- Manage and maintain facilities and tools at store
- Selling our products
- Do Daily Closing Journal Report for Finance & Accounting Dept (proven by test)

