Job description for Growth / Operations Lead at Overz Mens Wear
OVERZ is a conceptual men’s designer clothing brand based in Bali.
Our stores include the flagship store in Ubud and a new store in Canggu.
The brand is built around architectural cuts, dark aesthetics, oversized silhouettes, kimono-style garments, natural fabrics, and custom menswear.
OVERZ is developing retail stores, online sales, and its own internal operating system.
Who We Are Looking For
We are looking for a strong Growth / Operations Lead — a person who can connect sales, operations, and structure.
We are not looking for a theorist or just a manager.
We need someone who can work hands-on, does not wait for a team to solve problems, builds systems, and understands sales — not only “marketing”.
This role is the central link between the founder, director, stores, accounting, contractors, and customer base.
Main Goal of the Role
To increase sales while building a clear system where stores, team, customers, reporting, and partnerships work transparently and consistently.
Key Responsibilities
Sales & Growth
Monitor sales and key store performance indicators
Manage social media and influencer marketing
Work with the customer database
Bring customers back and increase repeat sales
Find and develop partnerships
Turn working processes into clear systems
Stores & Retail
Daily control of OVERZ store operations
Control sales staff, discipline, schedules, and service quality
Monitor cash flow, sales, stock, and operational processes
Check that internal rules and standards are followed
Control customer experience and service level
Operations Management
Organize the daily work of the company
Control task execution and deadlines
Coordinate between the director, employees, and contractors
Maintain spreadsheets, reports, and internal tracking systems
Prepare instructions, standards, and working processes
Solve daily operational business tasks
Administration & Accounting
Communicate with the company accountant
Prepare and control documents
Understand basic accounting logic
Understand BPJS, payroll, invoices, tax reporting, and company documentation
Control administrative company processes
Requirements
Experience in operations / retail / growth / management / hospitality
Understanding of sales and the customer journey
Ability to work hands-on, not only delegate tasks
Experience managing people and processes
Strong organization and system-building skills
Confident Google Sheets / Excel skills
Fluent Bahasa Indonesia
Good English
Understanding of the local Bali business environment
Ability to make decisions independently and bring tasks to completion
Will Be a Plus
Experience in fashion retail
Experience working with CRM / customer database
Experience developing Google Maps, Instagram, WhatsApp, and Instagram as sales channels
Experience working with foreign owners / PMA companies
Experience opening new stores
Understanding of premium customer service
What We Offer
A strong independent role inside a growing fashion brand
Direct work with the founder and director
Opportunity to grow into Head of Operations / Commercial Lead
Participation in the development of stores, sales, and operational systems
Salary: IDR 8–15 million / month depending on experience
Performance bonuses based on results and growth
Who We Are NOT Looking For
We are not looking for someone who only talks about strategy but does not execute.
We do not need a passive administrator.
We need a commercial operator who sees problems, takes responsibility, and brings tasks to results.
