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Career growth
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
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Insurance
Unexpected things may happen at unexpected times. We cover basic insurance costs for you and your loved ones in case of emergencies or unfortunate events. You can also upgrade your plan any time you want.
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Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
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Job description for [Glints 5 Ngày] Senior Marketing CRM Manager at Toyota Financial Services Vietnam
- All candidates applying for a Glints 5 Ngày jobs will receive the result of their applications within 05 working days
- All job postings on Glints 5 Ngày provide detailed information about the roles & expectations.
- Manage and supervise all Marketing activities, increase brand awareness...
- Study and develop new finance products/program to meet the market demand and support business development.
- Apply and develop Digital Tools to enhance business performance and find new opportunities.
- Coordinate with TFSVN’s partners to plan and execute activities to strengthen TFS Brand Image as well as achieve sales target
- Manage all CRM activities including Contact Call, Online Self-services Platform, Satisfaction monitoring… to provide the best Customer Experience to all TFSVN customers
- Develop Finance products and Non-finance products to enhance the value chain and contribute more to company revenue.
- Cooperating with internal departments (Credit Analysis, Customer Services...) to support dealers and customers.
- Cooperate with Partners (TMV/APR/TMAP…) to share information and conduct related projects/programs.
- Coordination with Internal Departments to improve the process, keep operation efficiency.
- Support all activities regarding Marketing, Sales Admin, Sales report...
- Understanding and practicing all TFSVN policies and procedures. Together with Internal Departments to continuously improve sales operation.
- To undertake other tasks as and when assigned by DGM/GM
- Have experience and be familiar with digital tools, digital platform, performance driving Marketing, EDM
- Brand management experience is in need
- Should be matured, having experiences working with multi partners in multi roles customers, partners, agencies and budget owners
- Good command in English
- Good time management skills.
- University degree in Marketing, CRM or relevant field
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