Job description for Front Office at Bali Sands Managment
- Responsibilities:
Welcome guests in a friendly and professional manner during check-in and check-out - Handle guest inquiries and requests promptly and accurately
- Provide information related to the villa, facilities, and surrounding area
- Handle guest complaints in a professional and solution-oriented manner
- Coordinate with the housekeeping team regarding villa readiness
- Maintain service standards and ensure guest comfort
Requirements:
- Female, maximum age 25 years old
- Minimum education: Senior High School (or equivalent)
- Must be able to speak English (both spoken and written)
- Well-groomed, presentable, and professional appearance
- Good communication skills
- Friendly, polite, and has a good attitude
- Able to work independently as well as in a team
- Willing to work in shifts
