Job description for Front Desk Receptionist at Samada Group
Job Description:
Handle all guest procedures: giving tours, reservations, check in, check out, and complaints.
Make postings online to get sales. For example: OTA, Social Media.
Manage the front desk by receiving incoming calls, greeting and attending to guests online and offline.
Communicate with other staff, such as informing details of clients’ bookings, needs and complaints.
Ensure that clients make payment on time.
Keep clear records of down payments received and make detailed notes of balance payments
Ensure all of the brodcast blast and personal chat delivered properly to the guests
Job Requirements:
Minimum Diploma Degree from an academy.
Minimum 1 year of experience in Receptionist.
Excellent communication skills in English & Bahasa
Good knowledge of Microsoft Outlook, Word, Excel, Power Point
Confident, has sense of leadership, detailed, dependable and hard worker
