Front Desk Receptionist

Dentical is a modern and patient-centered dental practice dedicated to providing high-quality oral care in a welcoming and professional environment. Located in Dau, Kabupaten Malang, Jawa Timur, we are committed to delivering exceptional service to our patients and fostering a supportive workplace for our team. As we continue to grow, we are seeking a friendly and organized Front Desk Receptionist to join our team. This role is essential in ensuring smooth operations and a positive first impression for every visitor to our clinic. We are looking for someone who is passionate about customer service and eager to contribute to a dynamic healthcare setting.

The Front Desk Receptionist will be responsible for greeting patients, managing appointments, answering phone calls, and maintaining accurate records. They will also assist with administrative tasks such as processing payments, updating patient information, and coordinating with dental staff to ensure efficient workflow. Strong communication skills are necessary to interact with patients, insurance providers, and other healthcare professionals. The ideal candidate will be able to handle multiple tasks simultaneously while maintaining a warm and professional demeanor. Additionally, they will play a key role in supporting the overall patient experience by addressing concerns and ensuring a comfortable visit.

We are looking for candidates who have completed SMA/SMK education and possess between 1 and 3 years of relevant experience. Essential skills include customer service, frontliner experience, problem-solving abilities, teamwork, customer engagement, strong communication, and proficiency in Microsoft Office. While prior experience in a dental or healthcare setting is a plus, we welcome candidates who are enthusiastic about learning and growing within a professional environment. If you are motivated, detail-oriented, and enjoy working in a collaborative atmosphere, we encourage you to apply and become part of our dedicated team.