Job description for Export Sales Manager at Lotte Confectionery (s.e.a) Pte Ltd
Sales and Business Development
• Develop and implement export sales plans to achieve monthly and annual sales targets
• Identify and develop new customers, distributors, and business opportunities
• Lead the expansion of the Australian market and Southeast Asian markets
• Collaborate with other subsidiary companies within the Lotte Group to identify and maximize business synergies
Customer and Commercial Management
• Manage strategic relationships with overseas customers and distributors
• Review special pricing, payment terms, overdue-payment concerns, and other non-standard commercial matters
• Support the resolution of major customer issues and escalations
Sales Performance and Reporting
• Prepare export sales forecasts and targets
• Review sales performance against targets
• Analyse market and customer performance and recommend corrective actions
Export Operations Oversight
• Maintain oversight of the export order and shipment process
• Monitor major shipment delays, freight issues, and documentation concerns.
• Supervise, support, and lead the Export Sales Team, including guiding and educating members to ensure team development and performance excellence as an Export Team Leader
Candidate Profile
• Minimum Diploma or Bachelor's Degree qualification
• Fluent in spoken and written English
• Familiarity with export procedures and documentation is an advantage
• Experience handling regional export markets and overseas customers
• Strong communication, presentation, and interpersonal skills
• Results-oriented with proven ability to meet or exceed sales targets
• Strong negotiation and closing skills
• Self-motivated, proactive, and able to work independently
• At least 5 years of sales or export experience, preferably in FMCG or food distribution
