Job description for DevOps Engineer at CÔNG TY TNHH GIFTEE TECH VIETNAM
About giftee Tech Vietnam
giftee Tech Vietnam is an ambitious Japanese IT startup based in Ho Chi Minh City, founded with the mission not just to bridge the gap between Vietnamese and Japanese professionals, but also to develop as “one” giftee. We are committed to fostering a friendly, collaborative, and growth-oriented work environment where talent thrives.
Position: DevOps Engineer (Senior above)
We are looking for a hands-on DevOps Engineer who takes strong ownership of system architecture, infrastructure quality, and operational excellence. You will work closely with engineering, product, and business stakeholders to build a reliable, secure, and scalable platform.
This role requires a balance of deep technical execution, proactive ownership, and the ability to enable teams through standards, tooling, and clear communication.
What You’ll Do
Platform & Infrastructure (AWS)
Design, standardize, and evolve AWS architectures (supporting mainly Ruby on Rails and Laravel applications)
Build and maintain reusable, Terraform-based infrastructure modules for new and existing products
Own infrastructure stability, scalability, reliability, and availability across all environments
Lead infrastructure incident response, including root-cause analysis and preventive improvements
Clearly communicate infrastructure risks, incidents, and remediation plans to product and engineering teams
Security & Risk Management
Identify, assess, and mitigate AWS security risks (internal and external)
Design and operate secure IAM policies, access control, logging, and audit mechanisms
Proactively improve security standards and best practices across products
CI/CD & Developer Experience
Design, implement, and optimize CI/CD pipelines with a strong focus on automation and reliability
Standardize deployment workflows across teams and environments
Improve developer productivity through automation, platform tooling, and documentation
Monitoring, Cost Optimization & Databases
Design effective monitoring and alerting strategies with a strong signal-to-noise balance
Optimize CloudWatch metrics, logs, and alarms
Lead AWS cost analysis and continuous cost-optimization initiatives
Define database operations, performance, and security policies
Establish database query history and audit tracking standards
Cross-Team Enablement & Platform Foundation
Act as the initial owner of the Platform / DevOps function
Define and document product-wide standards, including:
Infrastructure & Infrastructure as Code
CI/CD pipelines
Git workflows and management
Monitoring, alerting, and on-call practices
Application error handling and Slack notification channels
Proactively identify problems, propose solutions, and drive them to completion
Help shape the future Platform / DevOps team and engineering culture
What we need:
Must-Have
Strong hands-on experience with AWS (architecture, operations, optimization)
Deep knowledge of CI/CD and automated deployment
Strong experience with Infrastructure as Code
Terraform (required)
CloudFormation (experience or solid understanding)
Solid database knowledge (performance, operations, security)
3+ years of backend development experience
Experience operating production systems
Linux and networking fundamentals
Strong ownership, motivation, and self-driven mindset
Ability to work independently and proactively in a team-building environment
Clear communication skills with both engineers and non-engineers
Working proficiency in English
Nice-to-Have
AWS or security-related certifications
Container platforms (Docker, ECS, Kubernetes)
High-traffic or distributed systems experience
Experience building internal platforms or shared infrastructure
Experience in multicultural teams (e.g. Japan/ Vietnam)
What we offer:
Benefit:
At least 15 AL days/year (including 3 days for summer) +1 day AL for every work anniversary (maximum 5 days)
Full salary insurance coverage with Private health insurance package
Allowed flexible working hours with Flexible day-off request
Salary review TWICE a year
Equipment provided includes Macbook and widescreen monitor
13-month bonus + Tet bonus
Annual heath check at D.Y.M Center
Transportation fee per month
Culture:
Welcome gift with giftee T-shirt & stickers
Ergonomic chairs applied to all employees
Flexible working areas between office area & playing area
Access to PS games/ board game during leisure time, free snack / tea/ coffee
Oversea company trip / Monthly Company e-Gift / Birthday Gifts
Monthly lunch / dinner / team gathering
Development & Career Growth:
Dev Training Benefit: AWS Sandbox environment for individual
Company-sponsored professional training courses
Opportunity to greatly improve English skills from joining weekly English classes & Japanese classes
Dev-sponsored AI systems while working
