Help Desk
Outbound Call
Customer Relationship Management
Communication Skills
Customer Support
Customer Service
Problem Solving
Call Center
Career Path
Sales Commission
Work Insurance
Health Insurance
THR
• Contact customers with overdue accounts via phone, email, or messaging
• Remind customers of payment due dates and outstanding balances
• Follow up on delinquent accounts and monitor payment commitments (PTP)
• Negotiate payment plans in line with company policy
• Maintain professional communication while achieving collection targets
Hi-Tech Smart Solutions is an innovative all-in-one digital contact center that helps financial and lending companies in Southeast Asia to get:
✔️ High efficiency 24/7
✔️ Low cost
✔️ Zero complaints
✔️ 100% data security
HTSS specializes in adding value to clients’ day-to-day operations through our intelligent digital solutions: Virtual Voice Operator, automated dialing system, omnichannel communication, modern analytical system. Our exceptional technologies are applied to maintain communication with customers, to lessen credit risk, replace excess workforce, minimize human errors in routine activities.
Menara Duta Lantai 6 Wing A, Jl. HR. Rasuna Said No. 5 Kav B/09, Setiabudi, Jakarta Selatan.
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