Data Analyst Contact Center FMCG - Bandung

PT Infomedia Nusantara

Rp5,200,000 - 5,700,000/Month

Computer & Software Data Analyst

Contract · On-site

Minimum Associate Degree

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Associate Degree

Skills

Microsoft Excel

Canva Design

Data Analytics

Power BI

Job Benefits

Health Insurance

Work Insurance

This job post is managed by

Oki Wanarijki

Job description for Data Analyst Contact Center FMCG - Bandung at PT Infomedia Nusantara

Job Requirement

Pria / Wanita

Berdomisili di Kota Bandung

Min. Pendidikan D3 Semua Jurusan

Memiliki pengalaman sebagai Data Analyst (Analyst di Contact Center lebih diutamakan)Menguasai Penggunaan Ms. Excel (Advanced level)

Memiliki kemampuan / kompetensi Data Mining, Data Analytics, Data Visualisiasi (dashboard ex: power BI, Canva/advanced PPT)

Memiliki kemampuan komunikasi yang baik

Mampu bekerja secara individu maupun tim

Job Desk :

Monitoring performance agent daily, weekly, monthly

Membuat report layanan secara daily, weekly, monthly

Menghandle channel email yang masuk dari Customer untuk dikoordinasikan di internal Unifam

Create Dashboard monitoring performance (Looker Studio / Power BI)

Support kebutuhan data client

PT Infomedia Nusantara

Human Resources

5001 - 10,000 employees

PT Infomedia Nusantara (Subsidiary PT Telkom Indonesia) adalah perusahaan yang bergerak di bidang Business Process Outsorcing, dimana core bisnis kami berfokus pada :

CRM (Customer Relation Management)

SSO (Shared Service Operation)

Office address

Jl. RS Fatmawati No.77-81, Kel. Cipete Utara, Kec. Kebayoran Baru

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