Customer Support & E-Commerce Admin (Offline)

INTROVERT IDENTITY

Company prefers not to disclose

Operations & Customer Service Customer Service Representative

Internship · On-site

Minimum Associate Degree

Less than a year of experience

This job was closed

Job Requirements

On-site

Less than a year of experience

Minimum Associate Degree

18-24 years old

Skills

Microsoft Excel

Customer Support

Social Media

E-commerce

This job post is managed by

PT Introvert Gracia International

Job description for Customer Support & E-Commerce Admin (Offline) at INTROVERT IDENTITY

Deskripsi Pekerjaan

Kami membuka kesempatan untuk Digital Customer Support Admin (Offline) yang bertanggung jawab dalam menangani komunikasi pelanggan melalui media sosial dan marketplace, serta melakukan pencatatan penjualan harian secara rapi dan akurat.

Tanggung Jawab :

● Membalas DM dan komentar di seluruh media sosial

● Membalas chat pelanggan di marketplace (Shopee, Tokopedia, TikTok Shop)

● Mengecek order/penjualan yang masuk

● Melakukan pencatatan penjualan (Excel / Google Sheet)

● Menyusun laporan penjualan sederhana (harian) Kualifikasi

● Pendidikan minimal D3 (mahasiswa aktif dipersilakan melamar)

● Mampu mengoperasikan HP dan laptop

● Terbiasa menggunakan media sosial dan marketplace

● Memiliki kemampuan komunikasi yang sopan, jelas, dan responsif

● Mampu menggunakan Microsoft Excel / Google Sheet (basic)

● Teliti, rapi, dan bertanggung jawab

● Bersedia bekerja secara full offline

Kriteria Tambahan (Nilai Plus)

● Pengalaman sebagai admin chat / customer support

● Terbiasa melakukan pencatatan order atau penjualan

● Memahami alur dasar order marketplace

INTROVERT IDENTITY

1 - 10 employees

"Introvert" is a unique fragrance brand established not merely to create scents, but to provide a medium of identity for those who experience the world quietly. Founded on the understanding that reserved, observant, and deeply sensitive individuals are often misunderstood in a loud world, the brand celebrates introversion as a form of "soft power" rather than something to be corrected. The fragrances are designed to serve as silent companions, allowing an individual's presence and quiet confidence to be felt without words.

Office address

One Belpark Mall, Lt. 9, Jl. RS Fatmawati No.1, RT. 1/RW.1, Pd. Labu, Kec. Cilandak, Kota Jakarta Selatan, DKI Jakarta 12450

Company gallery

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More