Job Requirements
Job benefits
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Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
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Skills
Job description for Customer Success (Intern) at Tinvio
Description
Summary
Responsibilities
- Deliver a human support experience to our partners, through excellent communication, creative problem-solving and a thorough knowledge of our technology
- Achieve SLA targets: Make sure our partners recognize that we are laser-focused on their satisfaction by closing any open loops and keeping them updated in a timely fashion
- Meet our partners: Visit them at their outlets/offices to train them, observe how they use our product, engage with them on new feature requests and releases
Qualifications
- Great communication skills - you are able to listen to and talk to anyone and everyone in all kinds of situations
- Quick thinker, resilient and eager to tackle new, complex, and/or unstructured problems
- Self-motivation and an enjoyment for a startup environment, including a thick skin and the ability to deal just as well with the hard days as the good days
Benefits
- Join a team of bold, passionate, smart people who want to work hard and play to win
- Generous perks, awesome open office culture, fair compensation to help you work better