Customer Succes Executive
Job benefits
- Flexible work hours
- Personal development benefits
- Team building events
Must have skills
Job description for Customer Succes Executive at Jala Tech
Job Descriptions:
- Get in touch with customers every day
- Maintain customer’s cultivation condition
- Solving customer cultivation problems
- Asking for feedback about Jala’s product
- Scheduling a video call/live demo for the introduction of the Jala application features
- Create a WhatsApp group with the customer to facilitate communication
- Recap the number of active customers every week and every month
Qualifications:
- Having at least 1-year experience in a similar role
- Bachelor’s degree in Fisheries or Communication
- Excellent communication skill
- Able to communicate in English, both oral and written
- Familiar with Google Workspace
About the company
90% of shrimp farms in South East Asia already have at least 1 dormant disease living in the water, waiting for a shrimp’s immune system to be compromised. This costs farmers billions of dollars every year.
JALA is transforming the shrimp industry by offering a vastly improved management system. With data-driven farming in mind, our goal is to get farmers to make decisions based on actual data.
For that reason, our system provides water quality monitoring, and planning & reporting tools, complete with a decision support system so farmers can initiate the right treatment at the right time, based on data which has been collected and analysed. All the data from every farm using the system is automatically sent in for collation and review in order to gain valuable insight into the industry as a whole.
Through the power of data JALA will make sustainable and profitable shrimp farming common practice.
Office address
Kompleks Indmira Jl. Kaliurang km 16.3, Kledokan, Ngemplak, Sleman, D.I. Yogyakarta 55584, IDCompany gallery
