Job Requirements
Job benefits
-
Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Skills
Job description for CUSTOMER SERVICES ASSOCIATE (OPEN TO FRESH GRADUATE) at Customer Connect Malaysia
- Attending to incoming calls promptly, courteously in a competent and professional manner.
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Contributes to team effort by accomplishing related results as needed
- Provide accurate, valid and complete information by using the right methods/tools
- Any other duties assigned by your immediate superior and the Company
- Candidates must be a Malaysian citizen and possess at least an SPM qualification
- Must be able to work on shifts and weekends if required
- Strong communication and interaction skills
- Able to work independently and as a team player
- Fresh graduates are encouraged to apply
- Fluent in both spoken and written Bahasa Malaysia and English.
- Able to start immediately is an added advantage
- Computer Literacy
- Fun and exciting working environment
- Performance Allowance&Top Performers Award
- EPF, SOCSO, and Medical coverage
- Strategic location (walking distance to all major public transportation modes)
- Professional training is provided