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Company prefers not to disclose
Operations & Customer ServiceCustomer Service Representative
Contract · On-site
Minimum Bachelor’s Degree
1 - 3 years of experience
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Job Requirements

On-site
1 - 3 years of experience
Minimum Bachelor’s Degree
22-28 years old

Skills

Call Center

Customer Service

Problem Solving

Customer Support

Customer Relationship Management

Communication Skills

Job Benefits

Health Insurance

Career Path

THR

Work Insurance

This job post is managed by

T7
The 707 Company

Job description for Customer Service at PT. Sembilan Ohm Sembilan

Job Description

- Melayani pelanggan dan memberikan bantuan melalui chat.

- Merekomendasikan produk serta memberikan informasi promo dan penjualan.

- Membuat order dan memproses pembayaran.

- Mencari pelanggan baru dan menjaga hubungan dengan pelanggan.

- Mencapai target penjualan yang telah ditentukan.

- Membuat laporan penjualan dan memantau perkembangan pasar.

Kualifikasi

- Memiliki pengalaman minimal 1 tahun di bidang sales, e-commerce, atau retail menjadi nilai tambah.

- Mampu berkomunikasi dengan baik dan memiliki kemampuan negosiasi.

- Target oriented dan memiliki kemampuan problem solving.

- Jujur, fast learner, dan memiliki sikap kerja yang baik.

- Memahami penggunaan WhatsApp API seperti Qontak menjadi nilai tambah.

- Bahasa Inggris aktif menjadi nilai tambah.

About the company
PT. Sembilan Ohm Sembilan
PT. Sembilan Ohm Sembilan
201 - 500 employees

PT. Sembilan Ohm Sembilan is a Multi-Brand Fashion Retail Company incorporated in The 707 Company.

We began our fashion retail operations in 2006, with the opening of multibrand store 707 in Kemang Jakarta.

We began selling a unique range of rare, desirable brands & products sourced from all over the globe.

In our first year of operation, our products were featured dozens of times in magazines and other media, were honored as a 'Jakarta Icon' by Harper's Bazaar, and won 'Retailer of the Year' Awards from both Juice Magazine and Free Magazine.

Since then we have continued to grow, expanding into mono-brand stores, new multi-brand stores, franchising, and distribution.

Our brands are as follows:

  • Melissa
  • Superga
  • Fred Perry
  • On Running
  • Nudie Jeans
  • 707
  • Standard Denim Supply
  • Art & Science
  • Zaxy
  • Carhartt
  • Atmos
Office address

Wisma Nugra Santana Lt. 7, Jl. Jenderal Sudirman Kav. 7-8

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