Job Requirements
Skills
Job benefits
-
Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
This job post is managed by
Job description for Customer Service at Perqara
- Maintaining a positive, caring, and professional attitude toward customers at
- Review and follow up to the respective customer to increase the possibility of
- Manage customer complaints and issues promptly including investigation on
- Communicating with customers through various channels.
- Communicating and coordinating with colleagues when necessary.
- Ensures to meet customer and management’s expectations towards work
- Provide Accurate, valid and complete information by using the right methods/tools.
- Report immediately for unsafe conditions, near miss, and environment contamination in the work area to supervisors.
- Actively participating and supporting in any initiatives for process improvement.
- Have a minimum Bachelor degree in Any Major
- Having min. 1 Year experience as Customer Service (Live Chat and Call) preferably in a B2B and Start-up environment.
- Familiar with CS software, databases, tools, and SAP is a plus.
- A high degree of competence with spreadsheets or using Ms. Excel.
- Data-driven, able to manage and use data to help guide decision making
- Self-starter, multi-tasker, self-absorb and fast learner
Glints Safety Tips
Don't provide your bank or credit card details when applying for jobs. Legitimate employers and hiring managers do not require an application fee or expect you to pay for training.
Learn More