Job Requirements
Less than a year of experience
Skills
Job description for Customer Service at Neuindustries
START ASAP!!!!!
📍132 Joo Seng Road #04-01, 10minutes walk from tai seng mrt
Pay up to $1,800/month with bonuses:
Basic pay: $1,800-2,300 without any bonus
Bonus:
1. guaranteed 13month
2. every quarter; not guaranteed (depend on performance)
Requirements:
1. Must be neat and tidy
2. Team player
3. Basic excel knowledge
4. Positive mindset
5. Team player
Job scope:
1. Respond promptly to customer inquiries via emails, telephone calls or social media platforms
2. Provide pricing and delivery information
3. Process orders, shipments, invoices and filing.
4. Receipts of incoming shipments
5. Handle overseas customers and affiliates' shipment and admin requirements.
6. Organise workflow to meet customer time frames
7. Direct customer requests and issues to the related department
8. Keep records of customer interactions and transactions
9. Manage administration
10. Support, communicate and coordinate with Sales team and internal departments
Working hours:
Monday to Friday (8:30am-5pm) + alternate Saturday (half-day normally, every saturday when on probation)