Job description for Customer Service at CORLEONE
CORLEONE is a dynamic and growing company based in Sawah Besar, Jakarta Pusat, DKI Jakarta, Indonesia. We are committed to delivering exceptional service and creating a positive impact within our community. As we continue to expand, we are seeking a dedicated Customer Service Representative to join our team. This role is essential in maintaining strong relationships with our clients and ensuring their needs are met efficiently and professionally. We offer a supportive work environment, opportunities for growth, and a chance to be part of a forward-thinking organization.
The Customer Service Representative will be responsible for handling customer inquiries via phone, email, and online platforms. They will provide assistance with product information, order tracking, and resolving customer issues in a timely manner. The role also involves maintaining accurate records of customer interactions and supporting the sales team by addressing client concerns. Strong communication skills and the ability to multitask in a fast-paced environment are key to success in this position. The ideal candidate will be proactive, empathetic, and committed to delivering outstanding service.
We are looking for a female candidate who has completed SMA/SMK education and has between 1 and 3 years of experience in a similar role. Experience in call center operations, customer service, or e-commerce is a plus. Candidates should possess strong problem-solving abilities, excellent communication skills, and proficiency in Microsoft Excel. A passion for customer support and a friendly, professional demeanor are highly valued. If you are enthusiastic about working in a dynamic environment and making a difference, we encourage you to apply.
