Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
Skills
Job description for Customer Service Officer (Changi- Alps Ave) at Ceva Logistics Singapore Pte Ltd
Responsibilities
Take shipment booking from customers
Coordinate with operations to arrange for shipment pick up
Disseminate agreed/ required due dates of shipments upon booking from customer to operations/ sales
To send customized shipment pre-alerts as specifically required by customers as agreed by operations and sales during set up (Generic shipment pre-alerts are still required to be sent by operations)
Follow up for orders from customers with from SOP to POD. Pro-active notification to customers as and when there is an updating and changes to the status.
Manage and update all customized systems for the customers or customers systems
Monitor and ensure Navigator updates are completed and entered timely by operations team
Manage and follow up with destination for destination milestones and the timely update into Navigator
Generate customer specific reports in their requested format
Pro-actively update customers and business owners of shipment issues/ discrepancies/ delays
Requirements
At least ‘O’ level or Diploma in Business/Logistics
Glints is the leading talent ecosystem in Southeast Asia. Our mission is to enable the 120 million professionals in the region to grow their careers and empower organizations to hire the right talent from anywhere in Southeast Asia. Officially launched in 2015 in Singapore, Glints has empowered more than 5 million talent and 60,000 organizations to realize their human potential. Today, we stand at the forefront of human capital empowerment as the fastest-growing startup in the career development and talent recruitment space. Glints currently operates in Indonesia, Malaysia, Singapore, Vietnam, Philippines, and Taiwan.