Job Requirements
Job benefits
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Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
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Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
Skills
Job description for 【CMoney】客服實習生 at 全曜財經資訊股份有限公司
- 接聽客服專線、回覆線上客服問題
- 解說產品的使用問題
- 排除客戶端電腦或手機APP使用問題
- 了解客戶需求,介紹其適合的投資方向或產品 (不需推銷,沒有銷售壓力)
- 回電關懷客戶使用狀況/課程回饋
- 樂觀積極:樂觀、積極主動是我們最喜歡的人生態度
- 熱情專注:熱愛你做的事情,並想做到最好
- 同理心與彈性:能站在不同人的立場看事情,能耐心協助引導客戶
- 樂於助人:喜歡幫助他人解決問題
- 好奇心與學習:喜歡接觸、學習新事物
- 接觸的客戶類型很多元,培養溝通與快速應變能力
- 在工作過程,也吸收財經知識,提升不一樣的專業能力
- 第一手學到達人的投資方法,每位員工都能免費學習!
- 須熟悉 手機/電腦 3C產品操作
- 有客服相關工作經驗可加分
- 財經系學生可加分
- 為長期培養專業長才,一周必須能來滿24小時以上(目前暫不收僅能假期來的實習生)
- 大四生或剛畢業者尤佳
- 溝通調整工作想法和心態
- 學習工作需要技能
- 接受團隊合作