Customer Service/Frontliner

PT BINAJASA SUMBER SARANA

Rp3,000,000 - 4,000,000/Month

Operations & Customer Service Customer Service Representative

Contract · On-site

Minimum Senior/Vocational High School

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Senior/Vocational High School

18-25 years old

Female only

Skills

Problem Solving

Communication Skills

Customer Service

Sales and Marketing

Job Benefits

Perform Bonus

Work Insurance

Career Path

Health Insurance

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Job description for Customer Service/Frontliner at PT BINAJASA SUMBER SARANA

Kualifikasi:

- Pendidikan minimal D3/S1 (semua jurusan) atau SMA/SMK dengan pengalaman yang relevan

- Diutamakan perempuan tidak berhijab

- Memiliki pengalaman sales atau pemasaran lebih diutamakan

- Memiliki kemampuan komunikasi yang baik dan berorientasi pada pelayanan pelanggan

- Terbiasa menggunakan komputer (Ms. Office)

Tanggung jawab:

- Memberikan pelayanan dan informasi kepada pelanggan terkait produk, polis, - premi, serta proses klaim

- Menyambut dan mengarahkan pelanggan (walk-in customer) serta mengatur antrian layanan

- Menangani pertanyaan, kebutuhan, dan keluhan pelanggan sesuai standar perusahaan

- Membantu proses administrasi seperti renewal, endorsement, dan pembatalan polis

- Melakukan follow up kepada pelanggan serta menjaga hubungan baik

- Berkoordinasi dengan tim untuk kelancaran proses layanan

- Mendukung kegiatan operasional cabang termasuk campaign atau event yang berjalan

PT BINAJASA SUMBER SARANA

Staffing and Recruiting

5001 - 10,000 employees

Binajasa Sumber Sarana or well know as BSS Recruitment & Contract Personnel was established on 21 April of 1986. With more than 30 years experience in recruitment, we have successfully built up a large database that is regulary expanded and updated. Our state of the art system enables us to professionally find and locate any type of personnel sought. And still committed to gives high efficient services to our clients.

Office address

Gedung BSS, Jl Ampera Raya No.5 Pejaten Barat, Pasar Minggu Jakarta Selatan

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