Job Requirements
Job benefits
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Medical insurance
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Skills
Job description for Customer Service Executive at Organic Hair Regrowth Solutions Pte Ltd
- Prompt handling of all phone calls and emails in a professional manner and in accordance with the established guidelines
- Engage with customer in issues/discrepancies/complaints escalation and resolution
- Arranging customers appointments with respective hairstylist
- Ensure compliance accordingly with internal processes
- Actively involved in problem solving and propose improvements to processes
- General administrative duties
- Other ad-hoc duties as and when required
- Minimum Diploma or equivalent in any fields
- Preferably 2-3 years of work experience in customer service/call centre/receptionist, preferably in travel/hospitality industry
- Open to entry level and raw talent with right mindset and attitude
- Good customer service skills
- Attentive and able to focus on the details
- Good written and verbal communication
- Flexible and highly adaptable to changing situations
- Retail hours, weekends