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Job description for Customer Service (English) at Gleads
- Job title: Customer Service
- Location: 21, Street No.6, Tan Hung Ward, District 7, HCMC
- Working hours (7h/day): Monday - Friday (9:00 - 17:30)
- Salary Range: 9.000.000 - 12.000.000 + Bonus
- Receive customers enquiries from MKT team and then based on their needs, make a deeper consultation with those international ones (entrepreneurs, multi-national corporations,...) on company's services related to start-up, bank account,...via chatbox, email, phone call by English
- Proceed customer orders as company's process (This task will be trained later)
- Follow up the running process and take care of the orders to ensure they are delivered on time
- Bachelor's degree of English Linguistics, Economics, Banking,...
- Fluent in English (4 skills)
- Good communication, negotiation, problem-solving skills
- Have basic knowledge of Economics, Finance, or International Banking is an advantage
- Be flexible, dynamic, detail-oriented, and willing to learn
- Female
- Salary review: 2 times/year
- 13th month salary
- Bonus on National Holiday, Birthday.
- Annual leave: 12 Days/year, birthday leave and other leaves/public holidays in accordance with the Labor Law of Vietnam
- Social insurance, health insurance & unemployment insurance according to Vietnam Labor Law
- Enjoy diversified activities: Monthly Birthday Party, Team-building, Company trip, Noel, Charity, Halloween, other holidays, YEP, Mid – Autumn,…
- A professional, dynamic, international working environment
- Enjoy self-served lounge with coffee, tea, snack, etc
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