Job description for Customer Service & Admin at PT Mugi Rekso Abadi
Key Responsibilities:
- Greet and assist walk-in customers in a professional and courteous manner.
- Handle service inquiries and provide accurate information regarding service processes.
- Coordinate with technicians to ensure timely service updates and customer satisfaction.
- Perform daily administrative duties including data entry, filing, and document preparation.
- Maintain accurate service records and manage internal documentation systems.
- Support the service center team in operational and logistical tasks as needed.
Requirements:
- Bachelor degree from any major.
- Fluent in English is a must (Conversation).
- Proven experience in customer service or administrative roles (preferred).
- Excellent communication and interpersonal skills.
- Passionate with Customer Satisfaction.
- Proficiency in Microsoft Office and basic computer systems.
