Job Requirements
Less than a year of experience
This job post is managed by
Xenia PHUA
Last active 2 years ago
Skills
Job description for Customer Relationship Manager at Assembly Lime
Customer Relationship Manager
Job Description
• Drive sales revenue, develop new business and engage local and regional clients;
• Develop and execute strategic business plan to maximize business development opportunities, increase market share and create value-added solutions & services for clients;
• Establish and maintain strong professional relationship with clients through proactive communication and timely response to the client needs;
• Work cross functionally within the company to communicate with all stakeholders to ensure the service quality, and to maximize clients' satisfaction;
• Make visits to our clients to identify and expand opportunities with key existing regional accounts in Singapore and other regions for cross-selling and up-selling;
• Coordinate training programs, marketing activities and any emergency service requests;
• Prepare service proposals, statistical reports, and training evaluation to corporate clients;
• Collect market information and reflect client feedback to support the company’s business planning activity;
• Achieve maximum client satisfaction with effective client engagement and client relationship management together with the regional teams;
• Oversees payment/billing matters and related issue for clients;
• Support marketing and sales activities to proactively identify and develop prospective corporate clients and target segments to achieve business targets
Job Requirements
• Degree holder or equivalent in Business Administration or Business Management or Psychology
• No prior experience needed, in house training will be provided
• Strong analytical and quick problem-solving skills
• Excellent organization, interpersonal and communication skills
• Detail-minded and able to work across a diverse array of internal teams
• Good command in spoken and written English
• Knowledge in Learning & Coaching / Employee Benefits will be an advantage
Interested application do apply with your resume. We regret to say only selected will be notified.