Job Requirements
Job benefits
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Flexible work hours
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
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Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
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Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Skills
Job description for Customer Relation Officer at Pt Tissor Indonesia
- Suka melayani, sabar, ramah, Proaktif, problem solving, teliti, dan kerja dengan cepat;
- Mobile working di weekend/ Overtime
- Min. 2 tahun berpengalaman di bidang sales / customer service;
- Berkomunikasi dengan baik , secara lisan & tulisan;
- Bisa bekerja secara individual dan tim;
- Memiliki skill decision making & Follow up;
- Lebih disukai berdomisili di Jakarta Barat;
- Menerima & Memproses pesanan penjualan online dari e-commerce;
- Melakukan pengecekan serta pembuatan catatan dan laporan penjualan bulanan;
- Melakukan komunikasi dengan Pelanggan melalui platform e-commerce baik terkait komplain, pertanyaan dan lain – lain ;
- Memastikan chat dari Pelanggan di marketplace terjawab tepat waktu sesuai SLA setiap hari ;
- Mengidentifikasi permasalahan yang disampaikan oleh Pelanggan dan menyampaikan keluhan tersebut kepada Pihak Internal terkait;
- Membangun koneksi dengan Pelanggan;
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