Job description for Customer Experience Product Manager at Airpaz.com
Key Responsibilities
- Customer Journey Ownership & Experience Optimization
- Platform & Customer Experience Product Development
- Conversion, Retention & Lifecycle Optimization
- Data Analysis & Customer Insights
- Cross-functional Leadership & Execution
- Platform Scalability & Innovation
Qualifications
- Bachelor’s degree in Business, Engineering, Computer Science, or related field
- 5+ years experience in Product Management, OTA, travel tech, or digital platform
- Strong understanding of customer journey, UX, and platform experience
- Strong analytical and problem-solving skills
- Experience working cross-functionally with Engineering and business teams
- Fluent in English
- Experience with personalization, recommendation systems, or customer lifecycle management
