Job Requirements
Skills
Job description for Content Operations Lead at Glints
- Craft the content strategy, and content calendar using SEO keywords to attract, convert and retain users.
- Create content guidelines to set the bar for high-quality content, create content creator programs and conduct quality controls on content to ensure that the standard is being met.
- Recruit and lead a team of writers who will contribute to the Q&As in the community to achieve the team’s outcomes.
- Build long-term partnerships with external content creators and KOLs in the tech industry to create high-quality and attractive content.
- Edit and moderate content on Glints Community to maintain a friendly community and satisfaction of members.
- Work with the Product team and wider marketing team to increase the number of users in the community, and increase the engagement.
- Support Product Marketer in marketing campaigns to achieve the content distribution goals.
- Run growth experiments on content to find a repeatable content generation engine.
- Min. 2 years of work experience in Content Operations with a proven track record. (Please do not apply if you have less than 2 years of working experience.)
- Experienced in managing and leading teams to achieve outcomes.
- Experienced in partnering with external content creators or Key Opinion Leaders to create high-quality and attractive content.
- Intermediate level of SEO to drive traffic from Google search to Glints Community.
- Experienced in content management from creating content guidelines to conducting quality control processes on content.
- Advanced written and verbal communication skills in Bahasa Indonesia.
- Advanced written and verbal communication skills in English.
- Intermediate knowledge of analytics to monitor performance of content initiatives and marketing campaigns. Familiar with Google Analytics.
- Strong knowledge of how to leverage different digital marketing channels to attract, convert and retain users.
- Ability to work under pressure and adhere to tight deadlines while never sacrificing quality.
- Ability to communicate clearly and frequently with teams via Slack and other collaboration tools.
- Ability to produce high-quality work.
- Must be a self-starter who can define strategy and execute with limited guidance.
- Past experiences working in fast-growing startups is preferred.
- Bonus points for having an eye for design.
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