Job description for Cloud & Infrastructure Engineer at MixWork Pte. Ltd.
About MixWork & Our Client
MixWork is the premier HR outsourcing partner for strategic workforce solutions, empowering brands and global organizations with skilled, dedicated, and professional top-tier regional teams from South East Asia to accelerate their business growth. On behalf of our client, a premier, household-name retail enterprise headquartered in Singapore with a well-established international footprint and a heritage of quality and operational excellence, we are seeking a dedicated professional to join their team as they actively modernize their omni-channel capabilities and leverage a sophisticated regional technology footprint to support their digital and brick-and-mortar operations.
Role Summary
Own our client's Azure cloud infrastructure, DevOps pipelines, and Microsoft 365 tenant, ensuring all cloud-hosted systems are secure, performant, cost-optimised, and reliably deployed. The Cloud & Infrastructure Engineer is also responsible for our client's Business Continuity Management (BCM) and Disaster Recovery (DR) plans, working with Singapore IT Infrastructure & Support for physical infrastructure elements. This role works closely with the Cybersecurity & Compliance Analyst and coordinates with the MSSP on network security changes that require infrastructure implementation.
Key Responsibilities
- Manage our client's Azure tenant: Virtual Networks, NSGs, VPN gateways, Entra ID (Azure AD), Key Vault, App Service, Azure Functions, Logic Apps, Service Bus, and Azure SQL.
- Build and maintain CI/CD pipelines in Azure DevOps for all our client’s application workloads: e-commerce deployments, Power Platform solution releases, D365 hotfix deployments, and Azure Functions.
- Manage infrastructure-as-code using Bicep or Terraform: all Azure resources version-controlled in Azure DevOps; changes deployed through the CAB process.
- Manage Microsoft 365 tenant administration: licensing, group management, SharePoint administration, and Microsoft Teams governance.
- Manage Azure Backup and DR configurations; conduct quarterly DR tests; maintain our client's BCM and DR documentation, including recovery procedures for all critical systems, RTO/RPO targets, and physical infrastructure recovery steps (co-authored with Singapore IT Infrastructure & Support).
- Coordinate with the MSSP on network infrastructure: provide network design documentation, review and approve firewall rule change requests before submission to the MSSP, and implement Azure-side network changes.
- Coordinate with Singapore IT Infrastructure & Support on physical-to-cloud network design: translate store VLAN and network architecture into Azure VPN and routing configurations.
- Monitor Azure infrastructure costs: Cost Management alerts, right-sizing recommendations, and monthly cloud spend reporting.
- The incumbent will deliver essential operational reinforcement and strategic assistance to the client’s primary Singaporean and global business divisions.
Required Qualifications & Experience
- Minimum 5 years of Azure cloud infrastructure experience; at least 3 years managing Azure production environments.
- AZ-104 (Azure Administrator Associate) certification required.
- Demonstrable hands-on infrastructure-as-code experience: Bicep or Terraform in production.
- Experience building and maintaining CI/CD pipelines in Azure DevOps.
- English proficiency at B2 minimum (IELTS 6.0); mandatory assessment at interview.
- Demonstrated ability to work independently: able to design cloud architecture changes, implement through IaC, and execute DR tests without close oversight.
Technical Proficiency
- Azure: VNet, NSG, Azure Firewall, VPN Gateway, Entra ID, Key Vault, App Service, Functions, Logic Apps, Service Bus, Azure SQL, Azure Backup.
- Azure DevOps: pipelines, repos, artifacts, release management.
- Bicep or Terraform: infrastructure-as-code for all Azure resources.
- Microsoft 365: tenant administration, SharePoint, Teams governance.
- Azure Monitor, Log Analytics, Application Insights, Cost Management.
- BCM/DR documentation: RTO/RPO framework, recovery runbook authoring, DR test execution.
Nice to Have
- AZ-305 (Solutions Architect Expert) or AZ-400 (DevOps Engineer Expert).
- AWS fundamentals (for coordination with the AI Platform AWS environment).
- ITIL Foundation.
- Network fundamentals: VLAN, BGP/OSPF basics, firewall rule logic.
Statutory Provisions & Compliance
- Full Legal Compliance: Official employment contract managed under MixWork Indonesia, ensuring complete adherence to local labor laws and employment standards.
- Healthcare & Social Security: Full registration and contributions for both BPJS Kesehatan and BPJS Ketenagakerjaan to ensure comprehensive coverage.
- Religious Holiday Allowance: Guaranteed annual mandatory Religious Holiday Allowance (THR) paid in accordance with statutory government regulations.
What We Offer
- Flexible Medical Benefit: Comprehensive healthcare coverage fully inclusive of dental, optical, outpatient care, and wellness treatments to support your overall well-being.
- Daily Allowances: Competitive transportation and meal allowances to support your operational needs.
- Workstation Provisioning: High-performance corporate laptop and necessary technical equipment provided.
- Regional Ecosystem: Access to ongoing global corporate alignment, dedicated HR support, and a stable, creative career trajectory with a premier international brand.
Important Notes
- Language Requirement: As this is an international role, please note that all screenings and interviews will be conducted exclusively in English.
- Equal Opportunity Employer: MixWork is committed to creating an inclusive, diverse, and fair workplace culture. We value talent and capability above all else, completely free from discrimination or bias.
