Job description for City Operations Manager at WASTE HUBS INDONESIA
About Wahu
Wahu (WAste HUb) is a rapidly growing, technology-enabled network of waste collection hubs, supported by local teams dedicated to empowering communities. Our mission is to reduce plastic waste in the environment. By enabling communities to deposit their daily plastic waste at our hubs, we ensure that these materials are recycled and processed into new products.
In partnership with Indonesia’s largest supermarket chain, PT Lion Super Indo, you have the opportunity to become part of a growing team of more than 135+ people, making a significant impact in addressing plastic waste issues in Indonesia. Let’s clean up Bekasi together.
Role Purpose
The position also plays a key role in developing operational systems, improving material recovery performance, supporting supplier and off taker coordination, and scaling WAHU’s plastic recovery operations across operational areas at Bandung.
Key Responsibility
Recycling & MRF (Material Recovery Center) Operations
- Lead daily MRF operations including material intake, weighing, sorting, baling, storage, and outbound logistics.
- Ensure operational efficiency, productivity, and material quality standards.
- Monitor contamination rates, recovery yield, and operational KPIs.
- Improve workflows and optimize material throughput across shifts.
- Oversee facility maintenance and equipment performance.
Plastic Recovery & Supply Chain
- Manage inbound plastic flows from Waste Hubs, collectors, dropboxes, schools, and community partnerships.
- Build and maintain strong relationships with suppliers and collection partners.
- Support operational expansion into new collection areas and material streams
Inventory & Traceability
- Ensure accurate inventory tracking and reconciliation.
- Maintain traceability documentation for recycled materials.
- Monitor stock movement, storage conditions, and material losses.
Team Leadership
- Lead and manage operators, QC teams, warehouse staff, and operational coordinators.
- Build a strong, safety-oriented, and performance-driven culture.
- Conduct operational coaching and training programs.
Compliance & Sustainability
- Ensure compliance with operational SOPs, safety standards (K3/HSE), and environmental regulations.
- Support audit readiness and sustainability reporting initiatives.
- Maintain safe handling and storage practices across operations.
Commercial Coordination
- Coordinate outbound shipments and off-taker requirements.
- Support pricing discussions and operational planning with management.
- Ensure smooth fulfillment of customer orders and delivery schedules.
Qualifications
- 5-10 years Experience in recycling, waste management, manufacturing, warehouse, logistics, or supply chain operations.
- Strong leadership and operational management capability.
- Familiarity with material recovery, plastic recycling, or warehouse operations is highly preferred.
- Strong problem-solving and process improvement mindset.
- Comfortable working in a fast paced startup environment.
- Good communication and stakeholder management skills.
- Proficiency in operational reporting and KPI monitoring.
- Communication in English proficiency.
