Job description for Business Development Intern at ShopNJoy
About ShopNJoy
ShopNJoy is a fast-growing Merchant-Tech platform reshaping how merchants attract, convert, and retain customers through a blend of technology and on-ground execution.
Built by experienced startup operators from retail and technology backgrounds, we're on an exciting growth journey and are looking for passionate individuals who want hands-on experience in a dynamic startup environment.
We are looking for a motivated and customer-focused Business Development Intern to support our merchant acquisition and growth initiatives. This internship offers valuable exposure to sales, business development, customer engagement, and startup operations. High-performing interns may be considered for a full-time role upon completion of the internship.
This role is ideal for students or fresh graduates who are eager to learn, enjoy interacting with people, and want to build a career in sales, business development, technology, or startups.
Key Responsibilities
• Support the sales team in identifying and researching potential merchant partners.
• Assist with outbound prospecting through phone calls, emails, social media, and networking activities.
• Help schedule meetings and product demonstrations with prospective merchants.
• Conduct market research and gather insights on industry trends and competitors.
• Engage merchants to understand their business needs and challenges.
• Assist in preparing sales materials, proposals, and presentations.
• Maintain accurate records of leads, customer interactions, and activities in the CRM system.
• Follow up with prospective merchants and support ongoing sales opportunities.
• Collaborate with the marketing and customer success teams on merchant engagement initiatives.
• Support business development projects and ad hoc assignments as required.
What We're Looking For
• Currently pursuing or recently completed a Diploma or Bachelor's Degree in Business, Marketing, Communications, Entrepreneurship, or a related field.
• Strong verbal and written communication skills.
• Comfortable interacting with customers and building relationships.
• Proactive, self-motivated, and eager to learn.
• Strong organizational and time management skills.
• Familiarity with Microsoft Office or Google Workspace.
• Ability to work independently and as part of a team.
• Positive attitude with a willingness to take initiative in a fast-paced environment.
Preferred Qualifications
• Previous internship, project, club leadership, or campus ambassador experience.
• Exposure to sales, customer service, marketing, or business development activities.
• Familiarity with CRM tools such as HubSpot, Salesforce, or Zoho CRM.
• Interest in startups, SaaS, e-commerce, retail technology, or digital solutions.
Key Competencies
• Customer-focused mindset
• Communication and interpersonal skills
• Relationship building
• Problem-solving skills
• Initiative and curiosity
• Adaptability and willingness to learn
• Teamwork and collaboration
• Attention to detail
• Growth mindset
What You'll Gain
• Hands-on experience in business development and sales within a fast-growing startup.
• Exposure to merchant acquisition, customer engagement, and startup operations.
• Training and mentorship from experienced business and technology professionals.
• Opportunities to work closely with cross-functional teams.
• Professional development and networking opportunities.
• Internship allowance.
• Potential opportunity for full-time employment upon successful completion of the internship.
Renumeration
• Base salary
• $50 commission and up to $1000 of running commissions per close
Duration: 3-6 Months (Full-Time Internship)
Location: Somerset
Start Date: Immediately
Join ShopNJoy and gain real-world experience helping merchants grow while building a strong foundation for your future career!
