This is an exciting opportunity to work at one of Singapore's leading insurance technology companies. We are looking for a driven, versatile business analyst able to fulfill two roles:
1. Drive project implementation activities, from working with customers to understand their business process to coordinating with our technical team to tailor our SaaS platforms to their needs.
2. Support the end-to-end product development cycle, from ideation and UI prototyping to managing feature roadmaps and development.
1. Coordinate and perform project activities, from planning, execution, progress monitoring and issue escalation to ensure projects are delivered on time, on quality and within budget.
2. Understand the clients’ business and process needs and translate them into user requirements and technical specifications.
3. Coordinate with the technical team to complete development, testing and deployment activities, as well as with users to complete User acceptance testing.
4. Train and guide users on the system, support day-to-day operational issues faced, and develop and update operations and training documents.
5. Potential travel for regional projects and clients (post-COVID).
Assistant Product Manager:
1. Support Head of Product Management to manage and develop a portfolio of new tech products.
2. Liaise with business team and customers to understand industry needs, and translate to feature design and roadmap plans.
Coordinate with technical team / thirdparty providers to complete system integration, development, testing and deployment activities
RECOMMENDED QUALIFICATION AND REQUIREMENTS
(I) Academic Qualification and Experience
- Possess Degree in Business / Project Management or IT / Computer Science.
- Preferably 1-3 years of relevant working experience as business analyst, project management or product development
(ii) Knowledge/ Skills / Competencies
- Interest in technology and how it can transform and innovate business processes
- Strong written and verbal communication skills in English
- Ability to communicate ideas in both technical and user-friendly language
- Analytical and detail-oriented, to understand business processes and detailed requirements
- Independent and self-motivated Team player, who is comfortable with a flat and collaborative organization culture
- Working knowledge of enterprise IT systems is preferred
(iii) Open to Singaporean and PR only