Asisten Customer Service

Pt. Idphotobook Mahakarya Produksi

Rp1,800,000 - 2,000,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Senior/Vocational High School

Less than a year of experience

Job Requirements

On-site

Less than a year of experience

Minimum Senior/Vocational High School

Female only

Skills

Customer Support

Customer Service

Problem Solving

Customer Relationship Management

Communication Skills

Job Benefits

Perform Bonus

THR

Team-building events

This job post is managed by

IDPHOTOBOOK IDPHOTOBOOK

Job description for Asisten Customer Service at Pt. Idphotobook Mahakarya Produksi

Job Desk :

Menjawab pertanyaan customer mengenai produk, melayani tawar menawar customer hingga proses dealing produk melalui platform sosial media dan komunikasi online
Melakukan pendekatan, promosi dan menjaga kepuasan customer
Menginput data penjualan dan membuat laporan harian
Melakukan koordinasi dengan tim terkait tentang customer needs, customer behaviour, dll
Membangun hubungan yang baik dengan pelanggan dan meningkatkan kepuasan pelanggan
Melakukan tugas administratif terkait layanan pelanggan
Memberikan umpan balik dan saran kepada manajemen untuk perbaikan layanan pelanggan

Kualifikasi :

Pendidikan minimal SMA atau setara (fresh graduate are welcome)
Memiliki pengalaman di bidang customer service deal maker lebih disukai
Memiliki kemampuan dalam menyelesaikan masalah
Fast Learner terkait pemahaman dasar tentang produk atau layanan perusahaan
Bersedia dengan sistem shift sampai jam 9 malam
Domisili diutamakan di Sewon/Bantul/Yogyakarta

Pt. Idphotobook Mahakarya Produksi

Printing

51 - 200 employees

PT IDPhotobook Mahakarya (Known as ID Photobook) is an Indonesian photo printing company, using digital apps as a platform.

Started in a very humble beginning, in the city of Jogjakarta, ID Photobook is a cheerful, crazy, creative and ambitious group that work really hard to pursue their goals.

In 2018 ID Photobook is officially announced as the largest digital photo company in Indonesia and even more ID Photobook also become TOP 5 in South East Asia.

Out-performing thousands of other big printing companies across South East Asia.

Office address

Jalan Parangtritis KM. 4 Bangunharjo, Saman, Samaan, Kec. Sewon, Bantul, Daerah Istimewa Yogyakarta 55187

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