AGENT CLAIM (LOGISTIK) - JAKARTA BARAT

Mitracomm Ekasarana (Head Office Jakarta)

Rp5,786,000 - 6,300,000/Month

Operations & Customer Service Call Center Agent

Contract · On-site

Minimum Associate Degree

Less than a year of experience

Job Requirements

On-site

Less than a year of experience

Minimum Associate Degree

22-28 years old

Male only

Skills

Analytical Skills

Attention to Detail

Communication Skills

Customer Service

Claims Settlement

Call Center

Communicative

Job Benefits

Work Insurance

Health Insurance

Perform Bonus

THR

Career Path

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Mitracomm Ekasarana

Premium Employer

Job description for AGENT CLAIM (LOGISTIK) - JAKARTA BARAT at Mitracomm Ekasarana (Head Office Jakarta)

Job Descriptions

Melakukan proses Claim dari Tiket yang di buat oleh Call Center/E-Care
Melakukan Investigasi dan Eskalasi terkait Eligible proses Claim
Melakukan Konfirmasi via Phone/Email untuk Proses Investigasi

Job Requirements

Min D3/S1
Min 6 bulan berpengalaman sebagai CS Claim/Return & Refund
Komunikasi Baik
Memiliki pengetahuan tentang pelayanan
Berpenampilan Rapih
Ready Join (Juli 2026)

Mitracomm Ekasarana (Head Office Jakarta)

Outsourcing/Offshoring

5001 - 10,000 employees

PT. Mitracomm Ekasarana is a subsidiary company of Phintraco Group. Established in 1999, the company started with its Channel Solution division, the business was expanding and currently PT. Mitracomm Ekasarana has three divisions.

MitraComm Ekasarana Channel Solution, a technology service provider and systems integrator specializes in electronic transaction services, provides various channel solution services such as; electronic voucher reload, SMS & Messaging gateway, SMS/Mobile Banking solutions, includes e-payment and auto-access to the financial industry.

Office address

Jl Dr Ide Anak Agung Gde Agung Kav E.3.2 No 1 , Gedung The East, Jakarta Selatan

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