Job description for Account Servicing Trainee (B2B) at Mediashock
ABOUT THIS ROLE
You want to build a career in an agency but you are not the "creative" type? In most places, this would mean a career dead end.
At Mediashock, we believe campaign success can come from deeper understanding instead of flashy creative impulses. We are looking for an analytical, business-minded Account Servicing Trainee (B2B) to join us on our marketing campaigns.
You will work with some of the biggest names in cloud, cybersecurity, and enterprise AI across Asia — directly alongside our senior team from day one. You don't need to arrive knowing what these industries mean. You need to be the type who goes home, opens a tab, and figures it out anyway. Fair warning — you will sit in briefings and not understand everything. That is expected. What we need is someone who treats that discomfort as a starting point, not a stop sign.
WHAT YOU WILL DO
- Support the planning and responsible for live execution of client content programs across APAC: webinars, flagship events and regional digital content. Virtually from day one, on the ground regionally as you grow into the role
- Work alongside senior account leaders to translate client needs into actionable production plans
- Dive into enterprise tech content — learning the industries, trends, and stories that matter to our clients' buyers
- Manage project timelines and deliverables with meticulous attention to schedules and budgets
WHO YOU ARE
- Diploma in Business, Marketing, or related field. Candidates from other fields with a strong penchant for business and marketing will be considered
- Strong organisational skills with meticulous attention to detail
- Problem-solving abilities when facing ambiguous or changing circumstances
- Comfortable working across diverse cultural contexts
- Prior knowledge of video production, livestreaming, or events is a bonus
- Proficient in Google Workspace
- Willing to travel regionally
- You understand that the best people in this industry don't separate thinking from doing. You are as comfortable rolling up your sleeves on a production day as you are building a project timeline the day before
WHAT YOU WILL GET
- A structured start. Dedicated first-week onboarding before you are asked to operate independently. No sink-or-swim.
- Debriefs that go deeper. After every project we unpack not just what happened — but why. The client psychology, the decision logic, what a senior person would have seen earlier. You will be doing junior work while learning to think like a senior. Most people wait five years for that conversation. You will get it from month one.
- Direct access to real practitioners. Our senior team carries 10 to 20 years of hands-on industry experience. They are still on the ground, still solving hard problems. You will work alongside them directly — not filtered through layers of management.
- You will be seen. In a tight-knit team, your growth does not go unnoticed. When you improve, leadership will notice and tell you. When you struggle, you won't be left alone to figure it out.
- A culture built intentionally. Authenticity, systematic thinking, continuous learning — not words on a poster. Decisions made every day.
- Compensation that grows with you. Base compensation and earned bonus unlocked through quarterly performance milestones. We will tell you exactly what good looks like — and reward you when you hit it.
A FINAL WORD
This role is not the easiest entry into marketing. The clients are demanding, the industries are complex, and you will be pushed beyond your comfort zone regularly. But if you have ever felt the game was designed for people louder or more connected than you — and quietly decided to win anyway through depth and discipline, this role was written for you.
We are not looking for the loudest candidate. We are looking for the right one.
Please note: Priority will be given to candidates who do not require work pass sponsorship.
