Job description for Account Operations Intern at Glints Taiwan
As an Account Operations Intern, you will be acting as part of the Account Operations Team for HR Services , supporting end-to-end onboarding and employee management processes for our client.
This is a 6-month internship where you will gain hands-on experience in HR Operations. You will work closely under the guidance of the Vietnam AO team to ensure accuracy, service quality, and a smooth onboarding experience for employees.
What You Will Do
- Act as a coordinator between clients and candidates throughout the offer and onboarding process (from candidate to official employee)
- Support employee and client enquiries, especially during the onboarding and conversion stage
- Reach out to and engage with candidates, provide onboarding guidance to employees, including: HRMS, Contract signing, SHUI and dependent registration, etc.
- Support onboarding orientation sessions
- Support administrative tasks, including but not limited to: Offer Letters & Employee documents, Client quotation, System processing, Following up on document collection and document storing.
- Provide regular status updates to stakeholders and track employee progress until completion of probation
- Handle daily inquiries from candidates/employees with guidance from the AO team.
What You Will Achieve
By the end of the internship, you will have the opportunity to:
- Gain practical experience in HR Operations and employee lifecycle management
- Contribute to building onboarding materials
- Support in maintaining and improving HR knowledge bases internal documents and Wiki.
Job Requirements
- Fresh graduate or final-year student (HR, Business, or related fields preferred)
- Interested in building a career in HR Operations / People Operations
- Strong communication skills – able to clearly explain and coordinate with different stakeholders
- Good logical thinking and problem-solving ability
- Detail-oriented, responsible, and comfortable handling administrative tasks
- Proactive, eager to learn, and able to work both independently and in a team
- Good command of English or Chinese (written and spoken)
- A positive attitude and strong culture fit with a collaborative team environment
Working information
- Working location: 198 Nguyen Thi Minh Khai, Xuan Hoa Ward, Ho Chi Minh City, Vietnam
- Working time: Minimum 3 days/week, from 9AM to 6PM (Flexible depends on university time)
- Intern allowance: 3,000,000 VND/month
How to apply
- E-mailing to: [email protected]
- Subject: Account Operations Intern - [Your full name]
