Must have skills
Job description for Account Manager at Pati Group
- Communicating with clients to understand their needs and solve them by our product value.
- Building and maintaining relationships with clients based on trust and respect and the ability to deliver results.
- Being responsible for monitoring and maintaining performance, and working with clients to improve performance.
- Collaborating with internal departments to facilitate client need fulfillment.
- Collecting and analyzing data to learn more about consumer behavior.
- Maintaining updated knowledge of company products and services.
- Resolving complaints and preventing additional issues by improving processes.
- Relaying constructive feedback on the platform back to our team to further enhance the platform.
- Identifying TikTok industry trends.
- Other tasks from direct manager.
- Exceptional communication and presentation skills in English.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem-solving skills.
- Ability to build rapport and collaborate with others within the company and externally.
- Ability to work in fast-paced environment and deal with ambiguity.
- Understanding of consumer behaviors and industry trends.
- Extensive, accurate product knowledge.