Account Manager - Fast growth in Ecommerce - coaching provided
Skills
Job description for Account Manager - Fast growth in Ecommerce - coaching provided at Storehuat8
Storehuat8 is looking for a swashbuckling account manager to help grow our promising startup and join our team as a key member!
If you're interested in e-commerce businesses, solving customer problems and building new processes; this is definitely an adventure to embark on.
WHAT WILL YOU BE DOING:
· Assisting our customers with their orders on a daily basis.
· Be a conduit between customers' online stores and our warehouse operations.
· Assist our warehouse manager in navigating daily operations.
· Innovate new processes that would smoothen customers' operations.
Character traits that will prove successful for this role:
· Brave and not afraid to make mistakes but learn from them.
· Customer service savvy and understanding of how to manage customers' needs
· A calm mind within the chaos
· A fluid mind, change is constant in an e-commerce environment and you would need to be ever-tweaking, ever open to new improvements
· Adaptable, there are times when even we won't know the answer to the customer's problem but you can't let that tangle your web but foray through to make it work.
· Problem-solving, we are in the business of solving problems effectively and creating solutions.
THINGS WE VALUE IN OUR PEOPLE BY PRIORITY HIGHEST BEING 1. AND IN DESCENDING ORDER.
1. Good character and prioritises teamwork.
2. Able to speak and listen well to customer needs.
3. Able to communicate your solutions & ideas to your team.
4. Brave enough to fail and make mistakes.
5. Coachable but able to coach.
6. Leads with ideas and actions rather than complain and divide.
7. Experienced or interested in e-commerce operations.
8. Qualifications.
About the company
Office address
49 Jln Pemimpin, APS Industrial Building, #02-08