Job description for Account Manager (Existing Accounts) at 01 COMPUTER SYSTEM PTE LTD
About Us
01 Computer System Pte Ltd is a trusted provider of comprehensive business technology solutions. We empower companies by delivering robust, end-to-end infrastructure, including Audio-Visual (AV) systems, Cybersecurity, and Managed IT solutions. As we enter our next phase of growth, we are looking for a dynamic, self-motivated sales professional to maximize value across our established customer base.
Role Overview
Are you an expert at building relationships and spotting hidden opportunities? We have a goldmine of over 800 existing customers, and we need a dedicated Account Manager to engage them, understand their evolving tech needs, and drive incremental sales.
Instead of cold calling strangers, your primary mission is to systematically "comb" our healthy database, cross-sell, and up-sell our core suite of AV, IT, and Cybersecurity solutions.
Key Responsibilities
- Account Mining & Up-selling: Systematically engage our database of 800+ existing clients to identify gaps in their current setups and pitch incremental solutions.
- Solution Selling: Consult with clients to understand their business needs and recommend tailored packages across AV, Cybersecurity, and IT infrastructure.
- Relationship Management: Act as the trusted point of contact for existing accounts, ensuring high client retention, trust, and satisfaction.
- Pipeline Management: Manage the full sales cycle from initial account re-engagement, solution presentation, and quotation, to closing the deal.
- Collaboration: Work closely with our technical and operations teams to ensure seamless implementation of solutions for your accounts.
Requirements
- Experience: 3 to 5 years of proven B2B sales or account management experience, preferably within the IT, AV, or tech system integration industries.
- Product Knowledge: Familiarity with at least one or more of our core domains (IT Hardware/Software, Cybersecurity, or AV solutions) is highly advantageous.
- Sales DNA: A proven track record of meeting or exceeding sales targets through account farming, cross-selling, and up-selling.
- Skills: Excellent communication, negotiation, and interpersonal skills. You should be comfortable speaking to IT managers, procurement leads, and business owners.
- Attitude: Proactive, organized, and structured enough to manage and prioritize a large portfolio of accounts effectively.
What’s in It for You?
- Competitive basic salary ($3,500 – $4,000) tailored to your experience.
- Uncapped commission structure—the more value you unlock from the 800 accounts, the more you earn.
- A warm leads environment (no brutal cold-calling from scratch).
- Strong backend technical support to help you scope, design, and deliver complex solutions confidently.
