Community Manager

Future Ready Academy is a leading Singapore headquartered training institution dedicated to preparing the future-ready generation in the increasingly digital world of AI, robotics, and coding across Southeast Asia.

We are the education partner of Carnegie Mellon Robotics Academy (CMRA) in Southeast Asia to deliver their curriculum and certification for both K-12 STEM education and Technical & Vocational Education Training (TVET). Through our training and certification, high school students enhance their chances of entering the best universities worldwide and university and college graduates get access to internship opportunities and jobs of the future.

We are seeking an energetic Community Manager with a passion for building meaningful relationships and growing a brand’s presence within the community. The ideal candidate will be responsible for creating and executing community engagement strategies both online and offline, ensuring strong connections between our brand and its audience. This role requires expertise in digital marketing, event management, and fostering community loyalty.

If you’re an outgoing, proactive individual who thrives on making connections and growing a vibrant community, we want to meet you!

Responsibilities

• Develop and execute strategies to grow and engage the community through digital platforms, social media, email marketing, and events.
• Plan and manage a variety of online and in-person community events, including webinars, workshops, panel discussions, and competitions, ensuring seamless execution and high levels of engagement.
• Build and maintain the brand’s social media presence to foster interaction, loyalty, and a sense of community, while collaborating with influencers and partners to expand reach.
• Lead digital marketing efforts, including SEO/SEM, online advertising, and email campaigns, to drive community growth and engagement.
• Measure and report on the performance of digital campaigns and community engagement efforts, analyzing KPIs and ROI to optimize strategies for better results.
• Collaborate with internal teams to create optimized landing pages and improve user experiences across digital channels, ensuring alignment with community needs and goals.
• Coordinate all aspects of event logistics, from venue or virtual setup and speaker coordination to event promotions and audience engagement.
• Manage event and campaign budgets to deliver impactful and cost-effective experiences, ensuring consistency in branding and messaging across all activities.
• Conduct post-event follow-ups, including surveys and content sharing, to maintain engagement and gather insights for continuous improvement in community initiatives.
• Stay updated on emerging trends and technologies, adopting relevant strategies to enhance community interaction and brand visibility.

Requirements and Skills

• Proven experience in community management & digital marketing, preferably within service industries or education-related sectors.
• Event planning and management experience for both in-person and online events.
• Experience leading and managing SEO/SEM, marketing databases, social media, email campaigns, and online advertising campaigns.
• Highly creative, with a strong ability to identify and engage target audiences through compelling digital campaigns.
• Excellent interpersonal and communication skills, with the ability to engage and energize community members across various platforms.
• Strong project management skills to handle multiple events, campaigns, and community activities simultaneously.
• Creative problem-solving skills, with the ability to adapt to emerging trends and community needs.
• Strong analytical skills and a data-driven mindset to optimize marketing spend and performance.
• Up-to-date with the latest trends in digital marketing and performance measurement.
• Degree or diploma in marketing, communications, or a related field is a plus but not mandatory.
• Proficient in both written and oral English and Bahasa Indonesia.