This job post is managed by
White House Indonesia HRD
Last active 23 days ago
Skills
Job description for Waitress & Waiter at White House Indonesia
Job Description
- Taking orders from customers
- Answering questions about menu items, food sensitivities and food substitutions
- Giving customers suggestions for food and drinks and telling them about any special menu items
- Serving nonalcoholic beverages and delivering food and alcoholic beverages to customers
- Communicating with customers to ensure satisfaction and resolve any complaints
- Processing customer payments
- Upselling item menu & promotion
- Removing dirty dishes from tables to avoid clutter while customers are eating
- Cleaning tables after customers have finished their meals
Requirement
- Effective communication and active listening skills for conversing with guests
- Impeccable customer service skills and social perceptiveness
- Ability to evaluate customer satisfaction and responsiveness
- Oriented toward serving others and helping customers
- Accountability in processing customer payments
- Physical stamina to stand for long periods of time
About the company
51 - 200 employees
White House Restaurant & Garden.
Office address
Jalan Sulawesi No. 61, Gubeng, Surabaya