UI/UX Designer
Yogyakarta, Indonesia
Design
Full-Time
Posted 7 days agoUpdated 7 days ago
Job description
Qiscus is a multichannel conversational platform which helps businesses embrace the new expectations of excellent Customer Experience (CX) through the ability to engage in timely conversations at scale. As the importance of real-time communication technology continually increases, dynamic client-side development is definitely necessary. Our Product Designer will be responsible for keeping up with new digital technologies and aspires to combine the alignment of product design, user experience requirements, as well as optimizing interface to ensure system consistency and improved customer experience (CX). If you find that you fit this role, we want you in our team!
What You Will Do
- Execute all visual design stages from concept to final hand-off
- Illustrate design ideas using storyboards, process flows and sitemaps
- Conduct user experience research and come up with a deliverable project presentation, such as an intuitive user experience design, user journeys, user pain-points identification, and wireframes
- Rapidly create full-fidelity mockups and prototype interactive features for new Qiscus product functionality or any related projects
- Generate detailed specifications and export engineering-ready assets of final designs for greater customer experience (CX)
- Work collaboratively with product management and development teams to implement elegant, usable, responsive and interactive interface aligned with product direction
What You Will Bring to the Role
- Demonstrable User Interface (UI) and User Experience (UX) design skills with a strong portfolio of visual and interactive design work that includes process work with variations, rationale, prototyped interactive explorations, and lessons learned
- Knowledge of design fundamentals including layout, color, typography, and tone
- Experience working closely with software engineers and a basic understanding of how things are built
- Creative person with pixel-perfect attention to detail ability
- Experience in using design software and technologies (such as Adobe Illustrator, Figma, Marvel)
- Technical expertise including HTML, CSS, JavaScript, Swift, Objective-C, etc. and framework awareness are nice skills to have
Must have skills
Nice to have skills
Job benefits
- Flexible work hours
- Remote work options
- Health and wellness benefits
- Medical coverage
- Personal development benefits
- Team building events
About the company
The need for immediacy has made chat the default mode for social communication, and now extended to become the preferred mode for business interaction. This poses a big challenge to enterprises in providing unparalleled customer experience (CX) and upholding service standards to their customers and partners, while coping with a huge demand and volume for chat capabilities.
Since its inception in Singapore over 7 years ago, Qiscus has been helping businesses in 14 countries harness the power of chat, enabling timely conversations with more than 20M users across various business functions and industries. Qiscus is a leading multi-channel and in-app chat technology provider whose purpose is to assist companies of any size to embrace the new expectations of excellent customer experience (CX), through the ability to engage in timely conversations at scale, with whoever and from wherever.
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