System Operations Engineer, Digital Bank
Job benefits
- Flexible work hours
- Remote work options
- Free food and beverages
- Health and wellness benefits
- Parental/family leave
- Medical coverage
- Personal development benefits
- Team building events
Must have skills
Job description for System Operations Engineer, Digital Bank at SEA Limited
Our IT team is the backbone of our business. We help our company develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements.
As a System Operations Engineer, you will be part of our Technical team and responsible for implementation of various technical solutions to meet corporate requirements, and providing technical support in a fast-paced and demanding environment.
Job Description:
- Provide system operations support and administration; monitor regional system and storage infrastructure performance and the resolution of technical problems
- Review and ensure all aspects of the infrastructure and service are monitored and that the regional level has clear visibility and awareness of possible service failures or gaps
- Perform problem/issue identification and resolution; work across multiple teams and vendors to identify the root cause and find suitable workarounds or solutions
- Recommend system modifications to improve service quality and stability. Develop good configuration best practices and guidelines
- Ensure current configurations are documented clearly and accurately in Knowledge Base
- Perform, monitor and audit configuration changes across critical regional devices or services, and ensure they are supported with authorised change requests
- Assist with the implementation of agreed infrastructure changes, maintenance routines and component updates and upgrades
- Highlight changes in the environment that may disrupt the service availability or integrity
- Develop and share tested methods in remediating common or highly critical vulnerabilities
Technical and Behavioral Requirements:
- Experienced in designing and administering physical and virtual environment, enterprise-level Active Directory
- Experienced in server administration in Windows, Linux, VMware or MDM administration
- Understanding of disk performance, automation tool and UEM solution is a plus
- Strong troubleshooting and analytical skills
- Has passion for IT technology, driven and willingness to learn in a fluid and fast-paced environment
- Good interpersonal and communication skills to interact effectively at all levels.
Experience and Qualifications Requirement:
- Bachelor's degree or higher in Computer Science/Information Technology or relevant field
- Minimum 2 years of relevant experience operating in a similar role
- Microsoft or Linux certification is a plus
About the company
