Job description for Store Crew Leader at Tomaple Gourmet Potato Donuts
We are looking to employ a dedicated crew leader to supervise the activities of our crew members and ensure that customers are satisfied with food quality and service as well as achieving sales targets.
To be successful as a crew leader, you should demonstrate strong leadership and management skills and enforce compliance with food health and safety regulations. Ultimately, an exceptional Crew Leader should be able to handle stressful situations and achieve excellent customer service.
Crew Leader Responsibilities:
- Supervising the activities of servers, hosts, and other crew members.
- Educating and Training crew members on proper food handling procedures and customer service.
- Ensuring that established guidelines on hygiene, quality, and food safety are followed.
- Implementing management’s strategies to achieve sales target
- Organizing and overseeing the repair and maintenance of restaurant equipment.
- Monitoring restaurant supplies and placing orders for new stock as required.
- Resolving customer complaints and answering questions regarding pricing and menu items.
- Assisting Crew Members in processing payments using the restaurant's Point of Sale system.
Crew Leader Requirements:
- High school diploma or GED.
- Proven management experience in the fnb or hospitality industry.
- A food handler's license is a Big plus.
- Sound knowledge of the foodservice industry.
- The ability to work in a fast-paced environment.
- Strong management skills.
- Excellent organizational and time management skills.
- Effective communication skills.
- Exceptional customer service skills.
Here at Tomaple Gourmet Potato Donuts, our interview process will be:
- Apply via Glints
- Screening interview with our recruiter
- Interview with our HR Manager/User
Report This Job
About the company
11 - 50 employees
Founded in 2019, Tomaple Gourmet Potato Donuts is a local brand that proudly serves one of Indonesia’s tastes of memories, Potato Donuts. Started from a home industry, we are currently available at 5 different spots surrounding South Jakarta, Central Jakarta, and East Jakarta.
Office addressJl. Radio Dalam No.54B, Gandaria Utara, Kebayoran Baru, Jakarta Selatan