Job Requirements
1 - 3 years of experience
This job post is managed by
Beauty Garage Singapore
Last active 2 years ago
Skills
Job description for Operations & Customer Relations (Intern) at Beauty Garage Singapore Pte Ltd
Who Are We
We are a leading multi-channel professional beauty supplier offering a wide range of products from equipment to cosmetics. We are well-known for speedy delivery of high-quality products, which in turn enables salons to prosper. We are also one of beauty industry’s largest wholesale website in Singapore. Currently, our membership count exceeds 370,000 accounts worldwide and we have showrooms in multiple countries. Our team is close-knitted and our culture is informal with a flat hierarchy.
The Offer
Join a leading beauty supplier from Japan with extensive growth plans in the region. This is a great opportunity for individuals passionate about revolutionizing the beauty industry. We offer a broad range of growth opportunities in areas of sales and marketing, client and customer servicing, e-commerce, inventory and logistics, presentation skills as well as business development.
5-day work week
Your Role
· Develop professional rapport with the clients and build positive brand loyalty.
· Provide post-sale customer service and on-going customer relationship management.
· Manage and ensure operational excellence in all aspects of sales and operations.
· Manage showroom day to day activities which includes greeting of walk-in customers, handling of inquiries and assisting them with their orders and purchases.
· Orders processing including stock checking, order creation, and tracking order fulfilment.
· Manage all sales and customer related enquiries and requests.
· Serve existing clients and follow up on leads.
· Work closely with internal departments to streamline processes and to resolve customer issues.
The Intern Profile
· Minimally an O/A Level or diploma holder.
· Relevant sales or customer service experience.
· Pleasant and courteous with good interpersonal and communication skills.
· Effectively bilingual, particularly in English and Mandarin.
. Willingness to learn with a positive attitude.