Job Requirements
1 - 3 years of experience
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careers
Last active 2 years ago
Skills
Job description for Product Manager (Internal Tools) at RateS
Product Manager (Singapore)
RateS is looking for an experienced product manager with technology experience with the understanding of complex inventory management and customer order fulfillment systems to join our Internal Ops-Engineering Product team. In this role, you must understand what matters to customers, what drives the business, and how we can influence both short-term and long-term business outcomes. Your customer is our internal operations and customer success team, to help them improve our internal platform and processes.
Working backwards from “the user”, you must define the strategic vision for the product, own the long-term roadmap, and drive teams to execute on that vision. You will be leading initiatives where the product opportunity and/or technology strategy has yet to be defined. You will need to drive clarity in problem and opportunity definition while being comfortable in dealing with a high degree of ambiguity.
Roles and Responsibilities
- Initiate, define, plan and manage the roll out of the product features and enhancements for the product initiatives that you own
- Deliver high standard product solutions working closely with engineering teams and understand the impact of technical design decisions on ability to scale and innovate for customers
- Measure Improvements and impact of changes and set-up mechanisms to audit impact and perform necessary course corrections where needed to meet business objectives
- Provide day-to-day support during the rollout/implementation of newer features and gather feedback
- Manage engagement with multiple stakeholders, including Operations, Customer Success, Business Development, Engineering
Requirements
- Minimum 2 years of experience in Strategy, Product Management, Business Analysis or UX Design.
- Excellent critical thinking, stakeholder management and communication skills.
- Familiar with modern web architecture, intuitive feel of how complex a given solution might be and what the technical implications are.
Good to have:
- Background in retail, eCommerce, logistics, operations experience
- Bachelor’s Degree in Computer Science, Operations, Business, Design or related
- Familiarity with various in-depth research and analysis methods
- Possess outstanding design thinking and fluid logical thinking abilities
- Exceptional soft skills – especially in both written and oral communication, to share ideas with personnel from various seniority levels flawlessly
- Ablility to perform in a high-pressure, fast-paced and growth-charged environment
- A growth mindset to go beyond comfort zones in leading R&D
- Strong passion for e-commerce industry
- Proficiency in Bahasa Indonesia; past experiences in Indonesia